Terms of Service

OVERVIEW

Welcome to ROOHWÉ Clothing! The terms “we”, “us”, and “our” refer to ROOHWÉ Clothing. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). ROOHWÉ Clothing is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services. Please read them carefully. By accessing or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the terms and conditions herein, you may not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your state or province of residence, or that you are the parent/guardian of a minor using the Services. You agree to provide accurate and complete information when placing orders or creating an account, and to maintain the confidentiality of your account details.

SECTION 2 – OUR PRODUCTS

We’ve made every effort to display our products as accurately as possible. However, screen settings may cause slight variations in color or appearance. We do not guarantee that the product images are a precise representation. Product descriptions, pricing, and availability are subject to change without notice.

SECTION 3 – ORDERS

Placing an order is an offer to purchase. We reserve the right to accept or reject any order. Orders are confirmed only once we process your payment. We may cancel an order and will notify you via the contact details you provide.

Please note: We do not offer refunds. We only accept exchanges within 2 days of delivery, subject to conditions mentioned in our Return & Exchange Policy.

SECTION 4 – PRICING AND BILLING

All prices are in INR and inclusive of GST, unless otherwise stated. Prices may change at any time without notice. You agree to provide up-to-date payment and billing information so we can complete your transactions.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guarantees. We are not liable for delays caused by the courier or any events beyond our control. Once shipped, the risk of loss passes to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the website—including text, graphics, product names, and photos—is owned by ROOHWÉ Clothing or its partners. You may not copy, reproduce, or use any of our content without written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide you access to third-party tools “as is” without warranties. Your use of optional third-party tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content or websites linked from our store. We recommend reviewing their policies before engaging with them.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

ROOHWE Clothing is hosted on Shopify. All transactions are made with ROOHWE Clothing directly. Shopify is not liable for purchases, disputes, or product issues.

SECTION 10 – PRIVACY POLICY

Your submission of personal information is governed by our Privacy Policy. Because the store is powered by Shopify, Shopify also processes some of your data. Review Shopify’s Privacy Policy for more details.

SECTION 11 – FEEDBACK

Any feedback, suggestions, or reviews submitted to us may be used for marketing or improvement purposes. By submitting feedback, you grant us rights to use it without compensation.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct any errors or inaccuracies in product listings or promotions at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful purposes or violate any applicable laws. This includes transmitting viruses or engaging in any conduct that could harm our website or brand.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time if you violate these Terms. Provisions that survive termination include those related to intellectual property, disclaimers, indemnification, and limitations of liability.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available,” without warranties of any kind, either express or implied. Your use of the Services is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

ROOHWÉ Clothing will not be liable for any indirect, incidental, or consequential damages, including lost profits, arising from your use of the Services or any products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold ROOHWÉ Clothing harmless from any claim arising out of your use of the Services or your violation of these Terms.

SECTION 18 – SEVERABILITY

If any part of these Terms is deemed invalid or unenforceable, the remaining sections will remain in full force and effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

No waiver of any term shall be deemed a further waiver of any other term. These Terms, along with our Privacy Policy, constitute the entire agreement between you and ROOHWÉ Clothing.

SECTION 20 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our written consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with Indian law. Any disputes shall be subject to the jurisdiction of courts in Noida, Uttar Pradesh.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. It is your responsibility to review them periodically. Continued use of the Services following changes constitutes acceptance of the updated Terms.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service?

📩 Email us at roohweclothing@gmail.com
📲 Or DM us on Instagram @roohwe.clothing